Return Policy

Returns

You can return any item purchased on this website within 14 days from the delivery date.

• Make sure the product you return is in its original condition, including original tags and packaging.

• Fill out the contact form and wait for a response, we will answer as soon as possible. Print the confirmation and put it in box with the returned product. In case the confirmation is missing, processing time may be considerably prolonged.

• As an international customer, you can return your parcel using any postal service. However, as the parcel remains your responsibility until it arrives to us, please remember to keep a proof of dispatch.

We reserve the right to reject returns sent or communicated beyond the return period limit, or items which are not in their original, unaltered and unwashed condition.

You will receive the refund in the same payment method used for the purchase. It will be made within 5 working days counting from the date of the delivery of the item to our warehouse. Return cost is paid by client. Duties, taxes and the original shipping charges are non-refundable.

Address for returns:

Dima s.a.s

Via Brenta, 19/21

20089 Rozzano(Mi)

Italy

 

We are not able to offer exchanges.